5-Year Manufacturer’s
Warranty
At STLW, we stand behind every piece we make. That’s why we offer a 5-year
limited warranty on all handcrafted leather goods produced in-house.
What’s Covered:
- Structural components
(hardware, stitching, fasteners, etc.)
- Manufacturing defects
in parts or craftsmanship
What’s Not Covered:
- Leather wear or failure
due to age, use, or environmental exposure
- Damage caused by
misuse, neglect, or improper care
- Shipping costs for
repairs or replacements
- Any loss or liability
arising from a product’s failure
How to Claim:
- Proof of purchase (your
invoice or email receipt) is required.
- Contact us with a
description of the issue and photos.
- Once approved, you’ll
receive instructions on how to return the item for repair or part
replacement.
This warranty reflects
our commitment to quality and durability. Our motto isn’t just words:
“Crafted for Passion, Designed for Endurance.”